November 3rd, 2021 12:00 PM EDT
Automation for Field Services & DistributionNovember 3rd, 2021 12:00 PM EDT
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Authorization and access control

Control Room Authorization Model

Users access Control Room via login or by using Access Credentials. Organizations and Workspaces are Control Room specific terms that describe the authorization layer. Robocorp Workforce Agent and Robocorp Assistant are the applications that execute robots.

User is used to log into Control Room via cloud.robocorp.com, or users may use Control Room via her or his access credentials. For optimal security, do not use shared accounts but allow each Control Room user to register with her or his account.

Access credentials grant programmatic access to Control Room and can perform actions such as uploading and downloading robots. For security purposes, it is important to note that these credentials should be treated with as much secrecy as login credentials, as they grant an equal amount of access to a Robocorp account. A user can have multiple Access Credentials.

Users can be a part of multiple Organizations that host many Workspaces. Other users can be added to an organization. Upon joining, the users can have access to all of the workspaces under the organization. One user can be a member of multiple organizations. Workspaces are smaller units inside an organization.

Robocorp Workforce Agent is always connected to a specific workspace and can access resources within that workspace. The same Robocorp Workforce Agent cannot be in multiple Workspaces simultaneously.

Robocorp Assistants link to Cloud users so that the Assistant user can see Assistants defined in all workspaces they have been invited to.

Role-based Access Control (RBAC) in Control Room

Control Room allows fine-grained role-based access control (RBAC) mechanisms on both the Organization and Workspace levels. These roles can be combined and leveraged to create efficient and secure ways of working with activities and processes in Control Room.



Owners have the most access over a Robocorp account. Most notably, they can access billing features and demote or promote other organization accounts to Admins or Owners. For optimal security, it is recommended not to use the Owner account for other tasks than account setup. It is good to consider the Owner account in an organization as the master or root account.

Each organization must have at least one account with the Owner role attached to it.


An Admin account can perform administrative actions in Control Room, such as create new workspaces and add users. Any Admin user can also promote other organization Members to Admins.

The Admin role cannot access features such as billing and compliance, which means it is better suited for daily activities than the owner role.


The Member account has the least access in an organization. Users with the Member role can only view Workspaces they have been explicitly invited to in an Organization. If they are promoted to be a Workspace Administrator for a Workspace, they can add other Organization users to that specific Workspace.

The Member role is suitable for developers or consultants who do not need visibility into the configurations and other users in an Organization.

View workspaces*
Add org users to workspaces**
Edit and view workspaces and permissions
Add and remove users to organization
Promote and demote member to Admin
Promote and demote Admin to Owner
Management, compliance
Plan & Billing

* Only workspaces user has been added to
** Only when set as workspace administrator


Workspace Administrator

Workspace Administrators have the most power over a Workspace and can invite new users, alter Workspace permissions for users, edit processes, runtime environments, and run processes.

The Administrator role in a Workspace is not equal to the Admin role in an Organization. To follow the principle of least privilege, your should assign to your Workspace Administrator the role of Member in the Organization.

Workspace Developer

The Workspace Developer cannot add users or modify permissions, but they can otherwise view and edit everything within the context of a Workspace. The Developer role should be used for robot developers whose task is to maintain and develop robots and users who require more access than run processes or view their results.

Workspace Operator

The Workspace Operator is a role suitable for users who need to run or schedule tasks and view the results of the processes. The Operator role in a Workspace cannot alter any settings or invite new users, making it a good role to be used for daily tasks for running a premade process.

In the context of a Workspace:

View processes
Run, stop and schedule processes
View and edit vault
List, view and edit robots
Edit processes
View and edit workspace permissions
Add or remove users
September 14, 2021