HANDLE Customer support emails WITH RPA
Leverage software robots to process inbound email efficiently
Email is still the highest volume interaction with customers. Any organization from sales to customer service to marketing has to deal with large amount of emails and tickets generated on a daily basis. These emails can be related to many issues. Robotic Process Automation can help route, manage and even respond to customers.
A manual employee can not reply to all those emails single handily on a day to day basis. This is not a sustainable option, is inefficient and expensive.
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