RPA

What is Robotic Process Automation (RPA)

Add Open-source RPA into your customer offerings and open up new use cases that legacy closed RPA solutions can’t deliver.

Robotic process automation (RPA) is a form of business process automation based on software robots.

“A business process or business method is a collection of related, structured activities or tasks by people or equipment which in a specific sequence produce a service or product (serves a particular business goal) for a particular customer or customers.”  

Software robots complete the business processes in a way a person would. Only faster and typically with fewer mistakes.

Some business processes might require a person to complete several manual operations over a multitude of systems.

Often these steps can be described and documented comprehensively in a list of actions to take to complete the process from the beginning to the end.

Robotic process automation can be applied to automate those documented actions in a way that they can be completed automatically by software robots.

Examples of activities in business processes

The following are some examples of possible data sources used in a typical business process:

Archiving Data

Moving data between systems

Using systems with no application programming interfaces (APIs) via a user interface (e.g., mainframe computers)

Inputting information from data source A to system B (e.g., from

Excel sheets to an SAP system)

Processing forms (which can include multiple data sources)

Sending information via email or SMS

Examples of systems in business processes

The following are some examples of possible system sources used in a typical business process:

Web-based systems

Microsoft Windows Applications

Various ERP systems like SAP

Citrix / virtualized systems

Mainframes / miscellaneous systems (like Oracle forms-based applications)

Typical data sources in business processes

The following are some examples of possible data sources used in a typical business process:

Excel

Email

Databases / APIs (SQL, NoSQL, JSON)

PDF-documents (structured data source)

Unstructured data source (images with text, scanned documents, etc.)

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