Integration of Bots and ML Models
LLA has implemented the ARIMA (auto-regressive, integrated, moving average model) ML model which analyzes telemetry data from their network to predict network saturation. To take action on the model’s forecast, a Robocorp bot is triggered to create and service a ticket in an automated manner. This integration of machine learning and automation enables predictive maintenance on the network and highlights the ease of integrating these types of models into Robocorp’s python native bots.
Generative AI and RPA Integration
Generative AI has piqued Liberty Latin America's interest, particularly in increasing productivity. They envision its application in enhancing developer productivity, creating code using generative AI, and building a refined knowledge base from ticketing data. Liberty Latin America sees generative AI as a crucial component embedded in its automation program to drive efficiency and productivity across various business functions.