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Propero boosted FD Work’s payroll efficiency and saved 430+ hours a year in manual work

“Seeing the robot in action blows my mind, we’ve taken a boring element of a process and given it to a machine. I keep thinking, what can we look at next? This isn’t about taking people out of the business; this is about making roles more interesting and giving up more time to think and talk to our clients. The Team at Propero has been incredible. This is the start of a long-term partnership.”Jonathan Gaunt, Managing Director, FD Works UK

Partner Profile

Propero uses artificial intelligence, machine learning, and robotic process automation (RPA) to solve real-world problems that touch the lives of many. They help companies automate repetitive and time-consuming tasks, resulting in higher efficiency, greater accuracy, and happier employees.

The Challenge

Propero’s client is FD Works – a UK-based firm of accountants, business advisors, and Xero specialists based in Bristol and Bath. They help clients embrace their numbers, gain complete control of their finances, and achieve ambitious personal and business goals.

FD Works uses BrightPay, a UK-specific desktop payroll application, to manage and process payrolls for numerous small and medium-sized enterprises. The process includes multiple steps after initial payroll calculations.

As the firm grew, repetitive tasks were prone to errors, wasted important person-hours, and caused human fatigue.

They looked to automation to ease the process so employees could focus on more strategic finance and accounting activities.

The Solution

The Propero team worked closely to understand the accounting firm’s payroll process and BrightPay technology. After mapping all the steps, Propero leveraged Accessibility Insights for element locators and Robocorp’s Gen2 RPA platform to automate the process.

They captured all the inputs needed to access and process payroll, including email, password, employer’s name, payroll month, pay date, and other items. The Robocorp bot then uses the inputs from a JSON file to complete all the predefined payroll steps for each employer.

The Result

Propero was able to automate FD Work’s payroll process from end to end, which eliminates the need for tedious manual work, improves accuracy and quality, and gives employees the ability to focus on more strategic work.

  • Reduced manual effort by 80%
  • Reduced processing time by 90%
  • Saved over 3 days of work per month
  • Improved employee productivity and morale

With the help of Robocorp’s bots and Propero services – FD Works is now able to take their services to additional clients – which drives their top and bottom lines – and positions them for future growth.

“When FD Works reached out to us, I immediately realized that this is an important problem that can be addressed with Robocorp. We are looking forward to collaborating to see how we can take this solution to more firms with configurable features leveraging enterprise-grade security and cloud infrastructure.

Lokendra Panwar Founder & CEO, Propero Consulting