Control Room Pricing

How does upgrading or downgrading the subscription tier work?

You can manage your subscription from the Plan & Billing page under organization settings. Upgrades will apply instantly, and charges occur at the time of subscription activation. Downgrades are applied at the start of the next billing cycle.

Do plan subscriptions apply at the organization or workspace level?

Plan subscriptions are at the organization level, and paid features and resources are available to all workspaces within that organization. Your plan determines the number of workspaces available per organization. A workspace is a collection of processes shared between a group of users. Workspaces are useful for creating independent, secure organization between different teams, clients, or processes.

Note: concurrent runs are counted independently (ex: 5 robots running concurrently for 5 minutes each = 25 total run minutes).

What are robot run minutes, and how are they billed?

Robot run minutes are consumed when running robots in processes with cloud containers or linked environments. All plans receive a package of free run minutes every billing cycle. Unused run minutes do not transfer. Additional minutes are available on Starter, Flex & Pro plans, which billed at the end of the billing cycle. Pro tier also offer discounted prepaid bundles of minutes, as well as a billing cap per process to accommodate for larger processes.

Note: concurrent runs are counted independently (ex: 5 robots running concurrently for 5 minutes each = 25 total run minutes).

How does Robot Assistant pricing work?

Robot Assistants can be triggered by users from their desktops to automate ad-hoc or human-in-the-loop tasks. Each triggering of an Assistant from the Assistant application consumes one assistant run. All plans receive a package of assistant runs every billing cycle.

How does the billing cycle and invoicing work?

Our billing cycle is monthly and beginning on the day that your plan subscription is activated. Invoices can be found on the Plan & Billing page under organization settings. Late payments may result in the forced downgrade of your organization to the free tier.

For example, a monthly subscription set to cycle on the 2nd of the month will always be billed on the 2nd. If a month doesn’t have the anchor day, the subscription will be billed on the last day of the month. For example, a subscription starting on January 31 bills on February 28 (or February 29 in a leap year), then March 31, April 30, and so on.

Discounted annual billing is available on Pro plan.

What payment methods are supported?

All major credit card payments are supported, with Stripe acting as the payment processor. Other payment methods are available in Pro and Enterprise plans.

Are taxes & fees included in the prices?

Our prices don't include any taxes or fees.