Cordada, based in Santiago, Chile, provides financial solutions for lenders and fintechs that service SMEs in Latin America, with $3bn of deployed capital and 5.5k impacted SMEs. Some of its high-volume processes for the business operations in Chile involve a legacy invoice factoring software, which comes with a high manual workload which can only be performed through a graphical user interface. 

“We have substantial in house expertise in software development, also having done some projects on UiPath and Robocorp, but for our first production RPA application we wanted to partner with external experts, to be on the safe side with business-critical automations. With F-ONE we could check all the boxes, including agile development approach, expertise with Robocorp and Camunda and experience with high-volume automations” – says Nicolás Kriman Fernández, COO at Cordada.

While F-ONE is based in Europe and Cordada operates in Chile, the teams were able to work together seamlessly. The first automation was developed to production readiness within 4 weeks after NDA signing, and most of this time was devoted to comprehensive testing. 

“We are talking about business-critical, high-volume automations, and comprehensive testing is key before the robot is deployed. We have worked together with Cordada’s team to address automated testing, failure-handling and monitoring capabilities, which makes for a very robust solution” – Alessandro Mosca, Chief Engineer at F-ONE. 

The final solution was developed and tested to handle known and potential exceptions from the legacy system. The robot is built so that it could report directly to a workflow engine (e.g. Camunda), which would provide additional transparency and traceability on the work-item level even for a process with close to 100,000 annual work items.

“I have followed this project closely together with Nicolás, as we see Robotic Process Automation as key for replacing all manual interactions with that legacy software and putting them behind an API, and perhaps complement our in-house software development initiatives with low-code robots that deliver business value quickly. One could see that F-ONE has put much work into the project, and it was delivered very professionally and ahead of plan. Our software team enjoyed the interactive tutorial format of the final delivery, which we also recorded as video documentation for later reference” – says Germán Larraín Muñoz, CTO at Cordada.

Based on the success of the initial joint project, Cordada’s team is looking forward to continue developing RPA robots to complete the automation of all the interactions with that legacy software and integrate them with their business process orchestration platform. 

This case study was originally posted at https://www.f-one.group/post/case-study-cordada by Managing Director at F-One Group, Artem Fadin.

How F-One implemented a workflow bot to report into clients legacy invoice factoring software in only 4 weeks

Introduction: Avero Diagnostics, The Problem and Why Robocorp

Avero Diagnostics is a CAP/CLIA certified diagnostics laboratory. The company has multiple locations in Texas, and has remote team members spread out across the United States.

One of the big issues the team faces is having a small team of developers & analysts that are responsible for creating custom solutions that other team members simply don’t have the time to develop. 

The goal of the automation development team is to master a variety of repetitive tasks and processes in an automated fashion. By automating these processes the Avero team is supporting their business by enhancing their ROI for each test they perform. Ultimately the goal is to save time, lower costs and reduce the burden and frustration of their staff. 

Another issue the Avero team faces is a wide-variety of legacy systems which do not have APIs and could not be interfaced programmatically. So, they implemented Gen1 provider Automation Anywhere to automate these workflow issues, only to find out that the solution was prone to a significant amount of errors that could not easily be overcome. 

The team of Avero developers also discovered that Automation Anywhere did not easily allow for the creation of self-defined reusable functions without jumping through hoops. Infact, they also uncovered major issues while debugging and concluded the closed code approach made debugging and maintenance challenging. Additionally, they also struggled with limited documentation and extremely slow support.

Working with Robocorp over the last two quarters has been a delight, said Kristie Underwood, Director, IT Project Management Avero Diagnostics. “They understand our ‘why’ and are seeking opportunities to be a value-add partner to help us achieve our goals.” 

Robocorp offered a robust and flexible solution based on an open-source programmable platform which can be developed and extended by developers directly. This allowed Avero’s technical team to create reusable functions across a complex bot which needs to perform many different functions within one web application.

Avero implemented an account creation and insurance billing process bots on the Robocorp platform in just 4 weeks. 

They began by converting a complex, brittle and unstable Automation Anywhere account creation bot into Python. Initially, this unattended bot read email requests from Salesforce and then automatically created new accounts in up to 4 of their Laboratory Information Management Systems (LIMS). The development team at Avero needed additional capacity to ensure the initial deployment of the new bot was done before the existing Automation Anywhere contract was due to end, so they reached out to Robocorp for a development partner to add this capacity. The bot was quickly developed and deployed with Quandri’s help, just days before the Automation Anywhere contract ended. The final bot deployed at the time was more stable than the Automation Anywhere implementation and allowed Avero to start spending development time on implementing the Salesforce to Robocorp payload API, instead of constantly debugging issues in the existing bot. 

"With this opportunity came the need for an expert partner capable of flexing some seriously fast and reliable development muscles. Quandri stepped up to the plate to deliver a reliable bot that proved what's possible with Robocorp when it comes to Gen1 RPA migrations, not to mention in circumstances where the margin for error on delivery was razor thin," shared Peter Steube, Head of Global Partners & Alliances, Robocorp about their contribution. Jackson Fregeau, CEO & Co-founder, of Quandri elaborated that, "This project had the two-fold problem of a tight timeline and new system - we’d never worked in Automation Anywhere before. We had three weeks to understand the current bot and translate the AA code into a Python bot. We not only delivered on time, but built a much more resilient and robust bot than the AA version. After reviewing an AA bot vs. the equivalent in Python, I would recommend the latter every single time."

The second bot that Avero developed is a billing automation. This bot ensures copies of results are appropriately included with all insurance billing files. 

Avero found Robocorp Control Room to be a critically important component as it provided complete automation orchestration. It works  seamlessly with the bots deployed, either in Robocorp Cloud containers or with Workforce Agents installed on Avero’s local VMs. Both worked easily with minimal fuss and/or intervention. Robocorp Control Room also recorded what the bot did, so in case of failure, the detailed logs provided helpful insights to assist in troubleshooting.

 Another valuable feature of Robocorp Control Room, for Avero, is its Work Data Management tool. It enabled arbitrary JSON payloads that the bot was able to read natively, making it very easy to build and specify a work item schema which Salesforce was able to use, ensuring the bot has all the necessary information required to do its work.

 “The Work Data Management system can handle arbitrary payloads, giving us flexibility and control. This made it incredibly easy to develop our Salesforce API integration,” said Blake Waud, IT QA Manager, Avero Diagnostics. “Compared to the hours of configuration time required to define work items in other tools, with Robocorp the first payload was implemented within minutes. Additionally, the ability to dynamically scale out new nodes in the cloud significantly accelerated the execution of automations, both in production and during bot development and testing.”

Robocorp Control Room also has an easy vault configuration that Avero implemented to store credentials securely and because multiple workspace environments are included in the overall cost, they didn’t have to pay additional fees just to have test and development environments.

Updating the bots with fixes and enhancements was pretty straightforward as Avero uses GitHub to deploy to these environments. They found it very easy to set up using the documentation and resources provided by Robocorp.

The entire process of developing both bots, testing and deploying into production took 4 weeks. The same bots in Automation Anywhere took 6 months, and the bots were still unstable and difficult to manage. Avero had a tight deadline for the project and the Robocorp team ensured seamless onboarding as well as coordination to find the right development implementation partner to deliver the solution on time. Throughout the entire process, the Robocorp team was there to make sure everything went smoothly for Avero’s development team. 

The biggest challenge was the complexity of the process. Fortunately the Avero team was able to build new bots using Python and Robot Frameworks by referencing the old Automation Anywhere bots. They had been using cron to schedule the execution of the legacy bot at regular intervals but now Robocorps’ Control Room orchestrates execution of all the bots. Additionally, API requests are also used to run the robots on demand.

Two processes were automated and successfully implemented into production within a month. This time frame included learning about target systems, developing the processes, testing and deployment. The resulting automations in Robocorp were significantly simplified by breaking down the processes into small steps. 

The value that Avero derived from converting Automation Anywhere bots includes technology that performs at high level as well as saving significant dollars. Avero found Automation Anywhere bots to be complex, inflexible and riddled with errors which left their developers confused and unable to find reasonable work-arounds.  The value they saw with Robocorp was that the “converted” bots were robust, did exactly what they were programmed to do and performed consistently and minimized their developer’s time dealing with errors.

Converting the bots to Robocorp also significantly reduced complexity. Automation Anywhere has a limit of 500 lines of code and the developers have to break down the processes which makes it difficult to maintain. The process had to iterate through the same command multiple times just to make sure it worked i.e. having to click the same button multiple times to make sure it was actually clicked.

“For complex processes, it take a lot of extra steps to develop bots with Gen1 RPA, '' said Blake Waud, IT QA Manager, Avero Diagnostics, “and inter-dependencies and exceptions are unmanageable – in our case it required a string of 10 robots triggering and relying on each other. The overall lines of code and the number of exceptions/inter-dependencies were substantially less and the overall process was more fluid with Robocorp.”

The Billing bot showed it’s value within 3 months with a calculated savings of over $8,000 (a projected savings of over $30,000/year). The Account Creation bot value has saved 1.5 FTEs worth of weekly effort. Because Robocorp Work Data Management allows for concurrent execution of bots in the Robocorp Cloud, the automations also execute much faster, reducing the run time required from 13 minutes to 2 minutes, an 84.6% reduction in processing time.

Robocorp also brought additional cost savings; Avero bot developers would spend about 20-30 hours a week devoted to fixing issues with bots developed with Automation Anywhere. With Robocorp it only requires 1-2 hours a week of maintenance. These time savings pushed the reduction in TCO from 49.5% (subscription costs) to 62% (subscription and bot maintenance costs).

The immediate value of Robocorp's solution enabled Avero Diagnostics to execute on their vision and automation strategy. "Our strategy is to automate what we cannot deprecate, so that we are enabled to do the next thing, not the same thing." – Kristie Underwood, Director, IT Project Management, Avero Diagnostics. 

 Based on their initial success, Avero is working on many opportunities for future automations across  IT, Client and Customer support and Revenue Cycle Management (RCM) processes. They want to enhance current bots to utilize more of Robot Framework (instead of just using pure Python) to get the benefits of enhanced logging and better integration with Robocorp Control Room. They also plan to use AI technologies to automate their common laboratory workflows (automate to replace existing scripting).

Transform your business with the power and flexibility of Robocorp’s RPA solution to automate repetitive manual tasks. Reduce your overall TCO and significantly increase productivity with powerful and easy to manage automations that help you gain competitive advantage. 

Click here to learn more about Robocorp's solutions for healthcare providers. Or contact Robocorp Sales and accelerate your path to automation today!

The pathology practice and genetic testing healthcare provider converted their Automation Anywhere bots and attained robust, easy to manage automations that delivered efficiencies in cost, speed and time-to-value.

Case study: Automation for Healthcare Diagnostic Lab - Open Source RPA

How Avero Diagnostics lowered their TCO by 62% by migrating from Automation Anywhere to Robocorp in less than a month!

Introduction: Blue Ocean Strategic Partners, The Problem, and Why Robocorp

Blue Ocean Strategic Partners is an intelligent automation software provider (located in Pittsburgh, Pennsylvania) that transforms repetitive human processes into digitally automated solutions. Their goal—”automate to elevate”—is to replace the mundane, repetitive tasks with robot process automation (RPA), aiming to increase job satisfaction and increase efficiency.

Blue Ocean Strategic Partners’ client, Hardy World, LLC, is a real-estate company who owns and leases commercial properties across the U.S. The client was not aware of RPA technology and Blue Ocean Strategic Partners educated them about the benefits and the possibilities of automating their complex financial processes to transform their business. 

Hardy World, LLC has 25 entities with 40 bank accounts which takes 1 full time employee (FTE) anywhere up to 3 hours to go through daily, and about 14 days if done at month end. Because of the daily time consuming aspect of the reconciliation process, it was often pushed out to month end, which created a bottleneck. The delay in data input due to manual processes impacted their client’s ability to analyze monthly performance in a timely manner to understand the problems and make quick decisions to resolve issues. This delay extended the time to value and slowed the growth of their portfolio.

“Our value proposition we are providing to our clients for this use case is to consolidate the whole month end process in its entirety – faster cycle time for the month end,” said Bharath Bangalore, Founder & CEO, Blue Ocean Strategic Partners, “which means on the first business day of the month our clients know how they did rather than waiting 2 weeks to get the results/reports to make strategic decisions.”

Hardy World, LLC, worked with Blue Ocean Strategic Partners to automate their back-of-house accounting processes, including daily bank reconciliation and balance sheet reconciliations and reporting. The focus was to automate several different processes for faster daily and monthly financial close. The daily accounting process includes downloading bank statements, reconciling daily transactions, logging transactions and reconciliation status, and emailing reconciliation reports. Blue Ocean Strategic Partner’s website provides detailed information on the bank reconciliation and balance sheet reconciliation RaaS solutions implemented on Robocorp Cloud. 

Blue Ocean Strategic Partners understand the value and power of Robocorp’s platform and have built their Robot-as-a-Service (RaaS) offering on Robocorp Cloud. They developed an unattended bot (a digital worker) to fully automate the complexities of daily and monthly accounting processes. The automation provides instant access to daily as well as monthly reports and ensures that the financial books are kept up to date and the month-end report is automatically delivered to the stakeholders.  

The developers used Python to build bots and Control Room to deploy and manage all of the processes that automated different business scenarios. They also use the Control Room to schedule processes, review logs when troubleshooting errors and manage exception handling for processes that require human interaction for additional data input. They were also able to combine many of the existing processes to create master processes. The online functionality of editing the robot code allowed the developers to make quick-edits for debugging as well as view changes in the code execution.

 Blue Ocean Strategic Partner’s have implemented more than 30 processes on Robocorp platform and they find Control Room a valuable and resourceful orchestration tool for deploying and managing bots. “The Control Room is easy to use, with a flat learning curve. It solves the challenging tasks of organizing and tracking all of our processes and allows us to focus more on implementing the business logic rather than dealing with process management.” said Furkan Cetin and Muhammed Unuvar, Lead Developers, Blue Ocean Strategic Partners “The specific benefit is that I don’t have to spend too much time on organizing the robots or the workforce in general. Instead, I can focus on being more productive in designing the robots and writing code.”

Blue Ocean Strategic Partner’s approach included meeting with their client, documenting the relevant processes, identifying any bottlenecks, and constructing the bots. From the initial meeting, it took 4-5 weeks to finish implementing the bots. 

Using Robocorp’s platform to build a RaaS offering, Blue Ocean Strategic Partners was able to bring together the daily and month-end processes by creating unattended bots to optimize the back-of-house tasks, significantly reducing processing time, specifically, down from 14 days to 1 day. According to Blue Ocean Strategic Partners, this is a tremendous achievement because most companies are still taking up to 15 days to complete these reconciliations. 

With the automation, it now only takes 5 minutes a day reviewing the reconciliation report for any special transaction status. Previously, it would take a week or more every month. Without automation, they needed more than 2 FTEs to complete this work in time. While this provides a significant savings in FTE costs and time, it also provides their clients with valuable insights to analyze and consider real-time financial data to make strategic decisions to grow their commercial property portfolio. 

“The value of Robocorp's open source platform is that it provides developers the flexibility to build robust bots in Python. We can maintain the code in Azure DevOps repository and use Robocorp Control Room to deploy and manage all automations in a single pane of glass.'' said Bharath Bangalore, Founder & CEO, Blue Ocean Strategic Partners.  “Another important aspect for me is that the Robocorp team excels at customer service, which makes it much easier and a pleasure to work with them.” 

Next up, Blue Ocean Strategic Partners are working on defining and automating processes for HR, IT, and Marketing

Transform your business with the power and flexibility of Robocorp’s RPA solution. Reduce costs and increase productivity, efficiency, time to value, as well as customer satisfaction while gaining a competitive edge to grow your business. 

Contact Blue Ocean Strategic Partners to automate repetitive processes so you can elevate your team to focus on human-centered fulfilling work!

How Blue Ocean Strategic Partners provided 50% savings and 90% efficiency by simplifying the complexities of financial processes with digital workers

improvement in efficency (reduction in processing time)

Introduction: BCE Consulting, The Problem and Why Robocorp

BCE Consulting is a consultancy company, based in the Netherlands, with about 25 consultants working in the broad field of digital transformation which includes RPA, AI, Cloud Computing, Software Services etc - everything regarding digital transformation. The customers they serve in majority are in the Healthcare industry followed by Insurance, and a variety of mid-sized companies, and can also provide their expertise across various industries. Their mission is to help non-corporates in the Netherlands with their journey to optimize their business with the help of digital technology. They provide consultancy to create end-to-end solutions that starts with evaluating a business problem to making suggestions for technologies to implement which would help in optimizing processes and making strategic business decisions.

They started delivering RPA based solutions around three years ago and RPA is currently about 15% of their business but it is an area that is growing. Initially, they only used UIPath and a year ago, added Robocorp in their tech-stack. Supporting both platforms allows them to choose the best tool to provide process automation solutions to their customers according to their requirements. 

Because BCE also serves smaller companies, UIPath’s pricing model was not always suitable for them. For those customers, the consumption based pricing of Robocorp was a better fit.

With that said, BCE got a big opportunity to build a solution for an entire industry (preventive youth care) together with software vendor Topicus, which is one of the two market leaders in this industry. This is BCE’s primary use case in the Preventive Youth Care industry (in the Netherlands) and decided to solely use Robocorp to implement the solution for this client.

“From BCE’s point of view, I believe that customers should concentrate on the solution and the business outcomes/value provided by us, and not about which technology is used to build that business solution.”  -- Klaas-Jan Molendijk, Partner, BCE Consulting

A lot of automation consultants at BCE have technical backgrounds and they really liked Robocorp as it was more developer oriented.

There currently are 38 organizations in the Netherlands in charge of preventive youth care. Around half of these organizations use the electronic child file application developed by software vendor Topicus. These organizations receive a lot of documents (mainly e-mail) from hospitals, midwives and other sources. A service worker will read the incoming documents and transcribe the relevant information into the Topicus application.

BCE created an unattended robot to automatically process these emails. The inbox is polled every minute and, when a new message is detected, a trigger (AWS Lambda) calls the Robocorp API to start the robot running in Robocorp Cloud. The robot will then extract the relevant information from the email and enter it automatically into the Topicus application. Extracting this information is not a straightforward task, because with a large variety of hospitals and healthcare organizations in the Netherlands, they all may have different file formats. Each email will be formulated in a slightly different way. The robot partly relies on AWS Textract (Amazon’s ML intelligent OCR technology) to read & understand the emails. On average it has around an 80% success rate and 20% of the messages get escalated to the service worker for manual processing. This does not mean that the robot is not ‘smart’ enough but it is due to lack of information. In many of these escalated cases the details of the child that the email refers to is not found in the application.

BCE has built their Robot-as-a-Service (RaaS) as a “multi-tenant” implementation.  The RaaS offering is a multi-tenant environment with different preventive youthcare organizations managed from one Control Room. BCE finds it is very easy to monitor the execution status of all the robots they manage in their “multi-tenant” implementation. The integration with GitHub to maintain the code in a central repository and the ability to automatically push code changes straight away following standard CI/CD practices is imperative for seamless operation and smooth execution of their multi-tenant automations. The logging feature greatly simplifies troubleshooting problems quickly as it eliminates the need to ask the customer to collect logs from on premise systems. BCE also views the dashboarding feature of the Control Room to be very useful to create graphical views and reporting for all automations.

When asked about Robocorp’s support, BCE said they found Robocorp to be service oriented and quick to respond.

“It is very refreshing to see the responsiveness from the entire team - customer success, engineering and dev teams.” said Klaas-Jan Molendijk, Partner, BCE Consulting, “There is always someone there to provide support to resolve our issues. I was also very pleased to see how easy it was to develop and these guys know what they are doing! The technology is solid and one of the many things that appealed to me was the flexibility to develop new packages and libraries with Python keywords that were missing in Robot Framework''.

After the first organization successfully used the robot, BCE approached Topicus and proposed a joint solution for the entire industry. By making the robot service available through the Topicus customer base, any organizations using Topicus electronic child application can easily purchase the robot as a service and implement it within days. The robot is managed by BCE and runs in Robocorp Cloud so the organization does not require any infrastructure to automate the process and this provides BCE with low TCO.

Klaas-Jan’s ambition and vision for BCE is to leverage this concept of working together with certain service organizations that have a lot of customers with similar set up and problems and build multi-tenant solutions using Robocorp because the technology and platform makes it so easy to add multiple organizations with the RaaS solution. This implementation is very interesting because one can build a scalable and profitable business rather than building one or two automations here and there. 

“RaaS provides a lot of value from what I see through this use case with Topicus. Making one robot and scale it to sell it multiple times is an exciting business model.”  

-- Klaas-Jan Molendijk, Partner, BCE Consulting

A typical organization will receive about 700 to 1400 messages each month. Each message would typically take a service worker 4 minutes to process and now the bot processes it in 30 seconds. So, with the robot automatically handling 80% of those messages, that would free up a similar percentage of the service workers time. The time saved was re-invested in other meaningful projects and one of them was to help with COVID vaccinations.

Some of the organizations have service workers who are approaching retirement age and because the robot handles the vast majority of emails they will not have to replace the service worker when they retire.

“It is because of Robocorp’s consumption based pricing, both BCE and Topicus were able to come up with a simplified pricing model for our respective businesses. It is a well priced, flexible, cloud-based solution. A perfect example of delivering Robots As A Service.”

More important than any potential time savings is the privacy aspect of the automated execution. The medical data contained in the emails is highly sensitive. Eliminating the need for a service worker to open and read the document is a great benefit. Also, robots don't make trivial mistakes like entering the wrong social security number for the child which could potentially result in medical results being shared with the wrong people. 

Finally, the robots also run 24 hours a day and don’t need to take breaks. This can avoid the situation, which would sometimes occur before the robot was used, where a medical specialist has sent an email to the youth care organization but due to a backlog or delays in processing, it takes a few hours (or even days) before the details are entered into the system. During that period of delay, if the parents are meeting with one of the youth care organizations professionals, they may be told that no email has been received because the electronic child database has not yet been updated. This scenario is obviously not a good situation for the parents or the youth care organization and is completely eliminated by the automated process.

BCE wants to tackle the Preventive Youth Care Industry with Robocorp’s solutions and their vision is to build a multi-tenant Robot that can be used by all of Topicus customers in the Netherlands. This is a huge opportunity as a lot of preventive youth care organizations are interested in what BCE and Topicus are doing right now and they continue to define more processes to be automated.

Transform your business with the power and flexibility of Robocorp’s RPA platform to build Intelligent Automation solutions. Empower robots to reduce costs and processing time resulting in increased productivity and time to value to boost sales/revenue as well as employee and customer satisfaction. 

Contact BCE Consulting  and jumpstart your path to automation today!

How BCE developed a “multi-tenant” automation to build a scalable business model

BLV Solutions is a Robots-as-a-Service (RaaS) process automation service provider founded by a group of expert RPA practitioners, based in Sydney, Australia. They offer affordable and end-to-end automation services for small to mid-sized businesses, from initial process discovery, bot development, to ongoing support throughout the lifecycle of each bot.

Before starting the company, the founders accumulated deep experience in the technology through building and delivering over 300 process automations, predominantly using Blue Prism and UiPath.

The BLV Solutions team understands that automations fail when they’re cost prohibitive and are challenging to sustain. The overhead required to support traditional RPA was beyond the means of most companies.

“In the past, many businesses couldn’t afford the steep costs of automation. Robocorp enables us to provide cost-effective solutions that make automation accessible to every business.”  – BLV  Solutions

BLV Solutions leveraged Robocorp’s open-source software to enable full-service automation for small and mid-sized businesses at a fraction of the traditional RPA cost.

BLV Solutions’ RaaS approach is particularly helpful for smaller companies who want to reap the benefit of automation without having to employ their own development and run management team.

One of BLV’s clients, a small merchandising company that produces custom branded merchandise for sporting and corporate events, was struggling with processing new orders. The client’s use of separate software to accept quotes and communicate with customers was time-intensive and manual.  Time spent on administration tasks was valuable time that staff could be using to close more sales.

 The client had tried to solve this problem using an automation software (Zapier) branded for small business to DIY, but quickly realized it could only solve very simple issues. Solving anything more complex was beyond their team’s skills. The client’s options were to hire a developer just to assist with Zapier development or continue to lose sales due to slow response times – both expensive outcomes.

In consultation with the client, BLV Solutions built a robot that runs every time a new order is confirmed by the client’s customer. The bot seamlessly processes the order and updates the deal status in CRM when the customer accepts the quote. It then creates a new project in the client’s ERP system and creates an order confirmation for the customer.

With Robocorp’s cloud-based solution and consumption-based pricing, BLV Solutions are able to provide a clear value proposition to their clients by creating efficient automations that can reduce costs, increase productivity and create value to attract more customers.

The process automation removed 80% of time on the task, allowing the account managers to focus on closing more deals.

BLV’s bot has also improved the order accuracy. Before creating a new project, the bot performs a validation check. If it discovers missing information, the bot notifies the account manager to add the information. 

The client’s CEO was impressed with this bot solution for several reasons. He now has confidence that all order data is complete and accurate. And, instead of spending their time on admin tasks, his account managers can now focus on growing the business.

Without this automation, the client would have needed to hire two full-time workers to handle the administrative work. This first automation has opened his eyes to what automation can deliver and he’s already planning to invest in additional automations.

 For him, it’s not a discussion of “what can be automated”, but “how can BLV Solutions help me grow my business?”

“Initially our client was looking at automation to free up time, but now has realized the possibilities of growing his business through automation! Our client could not submit quotes fast enough to the prospective customers and now he is looking at using automation combined with machine learning, to instantly respond to customers.” – BLV Solutions

The client’s next challenge is their long tail of many one-time customer quotes, most of which are lost due to slow response time. BLV’s new automation, Lightning Quote, helps to capture more of these new customers by providing an instant quote, using machine learning to compare past orders and return an instant quote to the customer.

 BLV Solutions are thrilled to work with Robocorp to make automation accessible to businesses of all sizes.

Transform your business with the power and flexibility of Robocorp’s RPA solution. Reduce costs and significantly increase revenue, efficiency, time to value as well as employee and customer satisfaction. 

Contact BLV Solutions and jumpstart your path to automation today!

How BLV Solutions helped their client to significantly grow their business from one automation with 80% reduction in processing time!

Introduction: Babybots LLC, The Problem and Why Robocorp

Babybots LLC is an automation service provider (based in Houston, Texas), that develops, deploys, and maintains automated bots across companies of all sizes. Their goal is to reduce human time spent on tasks that are repetitive and rule based, allowing their clients to focus on the bigger picture of growing their business.

Their journey initially started from automating small tasks that made a big difference for a self-run ecommerce store. Immediately seeing the value it brought in day-to-day operations, the decision was made to bring this technology to others. After experiencing a number of small successes in automating tasks for other ecommerce players, the immediate problems regarding lack of infrastructure to manage and monitor the automations was noted as a limiting factor for scaling.

That is when Babybots partnered with Robocorp. Our Cloud and Control Room provides them with the infrastructure they need to manage and scale as the business grows. Not only does our product enable them to optimize their bots for scale, they can also access real-time insights into how much human time is actually being saved - all in a single pane of glass!

“This project has proven that Robocorp was built for any type of automation. Our initial scope of this job was thought to be smaller than it turned out to be. The beauty is that Robocorp’s infrastructure didn't break or stall any step of the way, and we are able to continuously offer these product updates monthly because of it.” -- Cory Shreffler, Automation Analyst, Babybots

One of Babybots’ first clients—a commercial appliance repair company—was looking to revamp their supply chain through automating the import of products to their store on a monthly basis. This included everything from the initial upload of 130k+ products to a consistent feed of updated pricing/quantity each month. This wasn't a type of RPA request Babybots had encountered. This is a fresh case for RPA, as they hadn't found another way to efficiently meet this need.

Babybots’ approach was to assess the feasibility of what they were looking for, identify any bottlenecks prior to kickoff, and construct the bots in a manner that they can rely on monthly for consistent inventory feeds.

They built a total of five bots that handle the pulling, formatting, and aggregation of 130K+ products, utilizing Robocorp for infrastructure, with a mix of Python and RPA Framework for programming. Each product had roughly six to ten data points, ranging from the price/inventory level, to user manuals and store location as well. Babybots was able to cut down the runtime substantially, e.g., some of the bots could pull over 60k+ products within an hour.

Rather than spending the time and retaining the technical staff to operate the bot on a regular basis, the client elected to opt into Babybots’ Robot as a Service model (RaaS). With this model, Babybots not only manages the bots on the client’s behalf but runs them as well. On the first of every month, the client will receive a new sheet containing the most up-to-date inventory/pricing for their store. All the client needs to do is upload the details to their webstore.

One of the main challenges Babybots faced was lowering the scrape time. The initial buildout took days to run. But, through careful optimization of the process they were able to gather all desired results in just a matter of hours.

“The Robocorp team was very helpful with quick responses throughout the process. While they also set up a dedicated Slack channel for direct support, their community Slack channel also provided lots of helpful information to resolve and troubleshoot issues”.  -- Cory Shreffler, Automation Analyst, Babybots 

From signing the Statement of Work to implementation, the project lasted a total of 5 weeks. As this was one of Babybots’ first projects utilizing the Robocorp platform, they had questions on where to start and how to ensure everything is set up properly. The Robocorp team was very helpful throughout the process, including the Robocorp Slack community.

“I reached out to Peter Steube, Head of Partner Alliances at Robocorp to understand the best way to set up our implementation and suggest options for our unique use case. He was not only receptive, but went out of his way to assist in building a few models that could be beneficial to both the client & myself.” -- Cory Shreffler, Automation Analyst, Babybots 

Now, thanks to the automation, Babybots’ client has more product availability in one centralized location than all their competitors. They have also minimized the chance of making any customer unhappy, as now they will be able to accurately view what's in stock and what isn't - No more overselling! This also enables them to be more dynamic with their pricing to accommodate for market value changes.

It would not have been possible to achieve these benefits without automation. Babybot’s client estimates that just the initial product data load would have taken one person at least 4 months to complete if they were inputting manually and then it would be a full-time job to keep up with the monthly updates.

It takes the robot roughly 4-6 hours to complete the entirety of this job. So, the time savings are real but the true benefits are the new revenue opportunities and business models the client can explore as a result of the automation.

Transform your business with the power and flexibility of Robocorp’s RPA solution. Reduce costs and increase productivity, efficiency, time to value as well as customer satisfaction while gaining a competitive edge to grow your business. 

Contact Babybots Sales to create robust automation solutions and realize significant savings in cost, time and more!

How Babybots created multiple bots that significantly reduced processing time from 4 months to 4 hours

Introduction: Roboteer, The Problem and Why Robocorp

 Roboteer is an intelligent automation agency based in London, UK. Consisting of a small team of two as of right now, they’re expected to grow quickly over the next 12 months as they acquire more clients in the property management industry and related sectors. Since their inception, their primary focus has been on working with small businesses who want to automate repeat, monotonous tasks that cost lots of manual hours per week to complete. In other words? They’re on a mission to “superpower” small businesses through automation, so these business owners can begin maximizing efficiencies, labor-productivity ratios, and their ultimate profitability. Part of this goal is to dispel the common misconception among small business owners that the benefits of automation are exclusive to multinational, public companies - this is not the case anymore. 

Roboteer’s main automation offerings include reading text from images with OCR, as this is a deliverable many of their clients are looking for in automating key business processes. However, early on in their journey, Roboteer discovered that using other vendors was prohibitive to even getting started providing automated solutions to their target market: the huge yearly licensing cost associated with these solutions were neither feasible nor practical for their clients. In other words? Traditional RPA providers were a “non-starter.” They needed a flexible solution that matched their (and their clients’) needs. Enter Robocorp. 

When Roboteer first discovered Robocorp, they were delighted to learn of several key features: they could use raw python to build a solution from scratch; the billing model was based on pay per use (so the cost was directly proportional to the use their clients would get out of their solution); and the top tier customer service meant they could be guided over any potential roadblocks in their path in good time, with little problem (a massive deal since they wanted to deliver a solution speedily and easily). 

“Being able to build and deploy solutions quickly and run them in the cloud, on a really startup friendly pricing plan is an absolute game changer and that is what Robocorp provided us with. RPA is no longer just for multinationals, RPA is for everyone with manual, repetitive work issues to solve!”  — Roboteer

One of the first automations Roboteer undertook after partnering with Robocorp was to automate repetitive and manual tasks for a property management company, also based in the UK. This business was struggling with an expensive, time consuming process which involved charging tenants for standard fees, such as a replacement key, a deep clean of their apartment, and so on. These charges were compiled across several lists, of which there were hundreds of records on each. To process each record, it took approximately 3 minutes. Since there were hundreds of records to process weekly, this was costing at least 20 hours a week in manual processing time. 

Roboteer knew that, to begin, they needed to document the process of billing tenants and invoicing suppliers. Starting with a video of the process (provided by their client), they were able to populate the Process Definition Document (PDD) template provided by Robocorp. After the client signed off on the PDD, agreeing that it accurately described the process, they were then able to build an unattended robot that could pick up information from an easy to use Google Sheet. The robot would then log in to the web application that processes invoices and transactions for rented accommodation, and from there enter all information in the relevant fields. Since the unattended bot ran on Robocorp Cloud, the client was extra happy, because they could remotely run it from anywhere in the click of a button (without ever needing to acquire or build any additional on-premise infrastructure to house or manage the bots).

"Control Room provides the ability to easily run bots from anywhere with a click of a button and also schedule the bots to run at a specific time throughout the day. This is crucial for our clients with small businesses who don’t have the time or resources to learn and navigate through complicated systems. Also, being able to run the bots in a hosted container in Robocorp Cloud and manage everything through the Control Room is really nice and saves us a lot of hassle." — Roboteer

The timeline from first receiving the process video to implementation was just three weeks. Any hiccups in the iteration of building the solution, which included a challenge in finding what libraries performed best (since they perform differently across different websites and browsers) was immediately solved. All issues were resolved in a matter of hours.

"It was amazing how Robocorp was able to support us in getting our first few bots off the ground, from technical support to help with setting up billing , they were there every step of the way, always available on Slack!" — Roboteer

Clearly, Roboteer’s unattended robot presents a more cost-efficient and time-efficient solution than the manual process the client was using before. But exactly how much better is it for their business? Well, the bot can complete the same task in 30 seconds (versus 3 minutes), which is 83% faster and saves around £12k per year in manual labor cost. The capital that their property management company saves from Roboteer’s solution has been immediate, since from the very first time they ran the bot, they immediately yielded a 2x return on investment. This return will only compound as they continue using the unattended robot while scaling their business (without the associated heavy labor costs this doubtless would have prompted otherwise). 

In addition to the initial and ongoing labor cost savings, the client will no longer need to train someone to do this manual data entry work. This is welcome news to the rest of the team since this is a position with high turnover (due to the monotonous, repeat nature of the work), and the associated hiring fees, recruitment fees, time investment, and onboarding costs all meant this position was difficult to fill and expensive in more ways than one. As a result, the client is happier, this key business process is more efficient, less costly, and can scale without the associated headache of manually computing tenant records and invoices. On the other hand, Roboteer is similarly happy to know that - thanks to the resilient, flexibility, and affordability of Robocorp’s software - they can expand this client’s use cases for RPA, in addition to using Robocorp’s technology with other clients as Roboteer too grows their business. 

Transform your business with the power and flexibility of Robocorp's RPA solution. Reduce costs and significantly increase productivity, efficiency, time to value by automating mundane processes and investing the time saved in more strategic/revenue generating work.

Contact Roboteer and jumpstart your path to automation today!

How Roboteer saved £12k costs with simple but efficient automations

Kind Lending’s Problem, and How Robocorp Could Help

Kind Lending is a fast growing mortgage banking startup headquartered in Santa Ana, California. 

Founded in 2019, it’s rapidly expanding. Their focus is on leveraging “new technology and process efficiencies” to reinvent the mortgage lending process and introduce a contemporary approach to mortgage banking.

From the start, they knew that process automation would be essential to ensuring their success. The responsibility of selecting and implementing the right RPA solution fell onto Jacob Hightower, Automation Engineer. 

Jacob had built a number of automations at his previous employer, and now once again had an opportunity to engineer and build efficient processes at Kind Lending. He knew it was of paramount importance to pick a robust solution that had the common development tools they needed, but also the flexibility and dynamism to build whatever they needed if the functionality wasn’t already available in the tool.

Already familiar with traditional RPA tools like UiPath and Blue Prism, he knew these providers not only had huge startup costs, but were also very limited in their ability to customize automations. In particular, their drag & drop interface meant it was easy to get started, but any roadblocks presented a long and arduous process. In his experience, as soon as you ran into something that wasn’t supported on their platform, their support team would have to get involved (in addition to submitting a feature enhancement request), and you would be in for a wait, simply hoping they prioritized it.

For that reason, Jacob started looking for an easy to use, open source, developer-focused RPA technology. 

He knew that most automations are not so complex as to require a developer with over a decade of coding experience. On the contrary, he understood a lot are simple scripts that require knowledge of how to navigate an API, read JSON data, and enact some basic web-scraping. Simplicity was so important in this case because the majority of the employees at Kind Lending who would be building automations were not trained in software development. As a result, they needed a platform that - on the one hand - would be flexible, but on the other would still be easy enough to manipulate that staff could understand it and build their own automations. 

"I expected to be able to have a platform where I could easily take an automation from concept to actual product in a short amount of time with the ability to report on the effectiveness of that automation. Robocorp definitely exceeded those expectations. The keywords and libraries already have so much functionality I need, and I very rarely have to custom code things."

- Jacob Hightower, Automation Engineer, Kindlending

Jacob’s research into open source, developer-focused RPA solutions quickly led him to Robocorp’s RPA Framework. 

From there, Robocorp’s customizability, built-in reporting with logs and analytics, and friendly cost, paired with its consumption based-pricing model, worked to seal the deal.

With other RPA vendors, Kind Lending would have to buy licenses just to train their staff and have them start building automations. (At that rate, they might never see any return on that investment!) With Robocorp, however, the team could immediately try it out on their own, knowing that - worst case - if they were to fail, there would be no harm or financial loss, simply just a few hours of time wasted. 

The final consideration for Jacob was scalability. Jacob looked into Robocorp’s cloud native Control Room, and immediately saw that it would provide seamless scalability, thus allowing Kind Lending to quickly create automations in tandem with business growth. Robocorp also provided Kind Lending the ability to create self-hosted environments when necessary to protect data, as it does with all customers.

In the case of Kind Lending, current implementation consists of both Attended and Unattended bots with Control Room in Robocorp Cloud, and most of these automations run on-premises. 

Let’s take an example of one of these bots in action. 

One of the first automations implemented at Kind Lending was put in place to help the Capital Markets team determine the fair value of loans. It had previously tackled this business process by downloading and formatting the pricing information from government loan websites. Unfortunately, this information gathering task was very tedious and time-consuming, not to mention routine. In other words? This resource-intensive, repeat exercise was a prime candidate for automation. 

Previous to automation, the process used to take anywhere from 30 to 45 minutes, each and every time it was run. Now, with Robocorp’s RPA technology, it takes approximately 4 minutes. This includes the time it takes to gather all the report data, format it correctly, and input it into a shared location in which the team can either use it, or upload it into other tools. In Kind Lending’s case, they have put the bot on a schedule it can adhere to, but it’s worth noting that it also has the ability to run on demand. In either case, this 90% reduction in process time allows their Capital Markets team to dedicate their time to more interesting, revenue-generating channels. 

"The automation tool has really helped in increasing the efficiency of my workflow, allowing me to simultaneously perform other functions of the process and significantly cut down on the overall processing time"

- Howard Chu, Kind Lending Wholesale Trader, Capital Markets team

From there, Jacob decided to look into using Robocorp to accelerate the quality assurance processes at Kind Lending.

For instance, whenever Kind Lending would roll out a new product, their QA team traditionally had to check the online pricing tool. This was to make sure that all rules have been correctly applied, and that it will not show products that are not available for a given scenario.

This testing often required walking through hundreds of different pricing scenarios, which led to long wait times and other distractions. As a result, the process would often take an entire day!

Now with the help of a Robocorp Assistant, QA can let the robot automatically check the online pricing tool. QA simply has to select a spreadsheet containing those different pricing scenarios, then let the bot handle all the heavy lifting. This process, from start to finish, now takes only 30 minutes. Beyond the pricing tool, the QA team also uses other automation suites built into the attendant that allow them to run full smoke tests of particular systems, in different environments, based on the options they choose and the business operation they’re fulfilling.

Fortunately, Robocorp’s built in logs make it super easy and intuitive for QA testers to see if any of the test scenarios failed. If yes, screenshots are automatically generated, which details exactly how it failed. As you may guess, this greatly reduces the time it takes to resolve issues with the online pricing tool and other processes. And if QA testers want to verify the accuracy for whatever reason? These same logs detail the logic path that the code took, so they can see exactly when, where, and how the bot detected the roadblock. 

Thanks to exceptional time savings as a result of automation, the QA team’s morale has been greatly improved, and by all accounts employee satisfaction levels have risen. In particular, since the pricing tool receives regular updates, there used to be a constant pressure on the QA team to complete the testing on tight timelines. This is most easily illustrated by the fact that when tests were completed manually, some QA engineers had to stay up as late as 2am in order to complete all required testing, in advance of the next update. Since their implementation, Robocorp’s helpful bots have resolved this issue. 

In the next evolution of this QA automation use case, Jacob is using a popular tool in Robocorp’s Robot Framework called “Data Driver.” As you may have already guessed, this is for conducting data-driven tests. As an example, when QA submits a spreadsheet, the automated process will split it into 10 chunks. It will then submit each chunk as a separate work item in Robocorp Control Room, and from there run a batch of robots using Robocorp’s parallel-processing feature. This makes it possible to significantly reduce execution time: instead of a single robot completing this task in 30 minutes, 10 robots can execute this process concurrently and validate all 300 different scenarios in only 3 minutes.

One of Jacob’s favorite parts of all this? To get a holistic view, he simply turns to the Control Room, which provides analytics that give a visual representation of execution status across the entire robot workforce. This is in sharp contrast to the software at his previous employer, in which Jacob had to build his own reporting and analytics (using SQL queries and Tableau business intelligence software), just to get basic info on automations such as how the automation ran, how long it ran for, where it failed, etc. 

From there, another time-consuming process which was automated with Robocorp was scheduled file transfers. 

The process was already partially implemented. Windows Powershell scripts were used by the operators to generate the data files, and Kind Lending then used an SFTP client manually to securely transfer them to Partner services. Because the RPA framework can run subprocesses, the PowerShell scripts were simply called by the robot, so it was not necessary to reimplement the functionality they provided. Also, there was a bonus to having all the processes in one large chain: if any step in that chain failed, the data would not be sent, and the proper parties would be alerted. 

Unfortunately, this was not happening when things were being run through the scheduled jobs previously implemented. Jacob ran into a problem with the file transfer step. The SFTP servers hosted by some of the partners were not compatible with the standard openssh library calls available with the Robot Framework. Fortunately, due to the flexible nature of Robocorp’s open source platform, Jacob was able to write a simple library that spoke directly to the lower level Paramiko SSH python module. Using this library, the robot was able to successfully connect with the partners SFTP server. Problem solved. 

Sometimes, creating robots to automate complex business processes can be challenging and that’s where Robocorp’s support stepped up to help.

"Robocorp's support is great! I have even seen Antti jump in to help and I cannot think of too many organizations where the founder/CEO would jump in to troubleshoot and solve customer problems. The engineering and CS teams have been super responsive with a turnaround of less than 24 hours to answer and solve complex issues! I am impressed to see how committed everyone is at Robocorp."

- Jacob Hightower, Automation Engineer, Kind Lending

Unsurprisingly, this is of utmost importance for Kind Lending due to the nature of their business. Some data just cannot leave their environment, and Robocorp’s solution enabled them to create automations that they could run on-premise. And for non-sensitive data, such as QA testing? Kind Lending was happy to have this simply run in the Cloud, knowing that they could always use the Vault as a useful and secure feature to store user credentials. 

“The main thing that was really important to us”, said Jacob, “from my direct discussions with Robocorp’s security team was the fact that their developers follow OWASP principles, and that they have SOC 2  compliance, both of which are absolutely vital”.

What Does The Future Hold For Automations at Kind Lending?

Kind Lending is currently working on automating their HR employee data information system for the employee lifecycle, and they’ve already identified additional QA and ticketing system processes to automate. 

In total, they have approximately 90 to 100 business process automations that they want to implement within the loan system in the next 6 months (and many more that are currently being identified and backlogged).

It is great to see how Kind Lending is leveraging the full potential of Robocorp’s stack to transform their business and successfully reinvent the mortgage lending process with this new technology. 

Although they are still early in their process automation journey, the Robocorp Assistants and Unattended automations already implemented at Kind Lending are generating savings of $5,500 per month. This is far more than the monthly subscription they pay for Robocorp.

 With the automations that Kind Lending is currently implementing, Jacob expects savings of $12,000 a month before the end of the year and $50,000 a month by the end of next year. These estimates are very achievable, since the Employee Data Lifecycle automation alone is expected to save around 13 full time workers worth of work every single day.

Perhaps more important than these cost savings is the flexibility and autonomy Kind Lending now enjoys on all RPA projects they plan to implement with Robocorp. 

They are assured by the fact that, if there are integrations that are not natively supported, it will be fairly straightforward to create custom libraries. And, because Robocorp is built on top of Python, the huge repository of custom integration libraries means there’s a really good chance that they already exist. And unlike RPA solutions from vendors such as UIPath and Blue Prism, by going with Robocorp, Kind Lending is not locked in. The skills learned whilst working with Robocorp are easily transferable (as opposed to gaining a deep knowledge of a proprietary RPA tool which will only be useful for as long as that tool is used).

Kind Lending’s executive team is impressed with the business value provided by Robocorp as the technology is enabling them to align with their vision.

Click here to schedule a call with one of our experts and jumpstart your path to automation today!

How Kind Lending implemented multiple automations and gained 400% ROI within three months of using Robocorp platform

Quandri is a Bots-as-a-Service provider based in Vancouver, Canada, founded in 2020 by two entrepreneurial brothers. They had experienced the benefits of RPA first-hand while working at another company and wanted to create a Bots-as-a-Service offering so all businesses could benefit from this kind of technology, instead of just large enterprises.

They started using UiPath, but made a switch to Robocorp relatively quickly because of the flexibility of building digital workers in Python and to leverage our consumption-based pricing model with no up-front licensing fees. It was an advantage for them to build robots from scratch themselves instead of relying on and having their technology housed in a third party like UiPath. Working in Python also opened up their talent pool to a very broad range of developers who didn’t have RPA experience.

“UiPath and other providers are built for the enterprise and are clunky.  Robocorp is modern both in platform and pricing and gives us the flexibility to build our business how we want and provide more value to customers.” - Jackson Fregeau, Co-Founder, Quandri

Robocorp’s consumption-based pricing model was also very appealing to them as it was how they wanted to charge their customers and with no up-front licensing costs, they did not need a large initial capital investment.

One of Quandri’s customers, Cornerstone Insurance, had a full-time employee who was spending 6 hours every single day downloading around 300 insurance policies in their broker management system (BMS), opening up those policies, reading them, storing their contents, naming the policy and then assigning a follow-up activity for the appropriate broker. This cost Cornerstone Insurance approximately $45,000 per year.  

The delays in processing policies also hampered/decreased time to value as the brokers couldn’t get back to customers immediately. Additionally, it was hard to staff because the work was quite boring.

Quandri built a bot to automate this process from end to end. It logs into Cornerstone Insurance’s BMS system every day, downloads 300 to 400 policies, reads them using OCR, stores the information, names the policy, and assigns any follow-up activity.

One of the biggest challenges in designing the solution was building all of the logic into the bot. First, they had to sit down with Cornerstone Insurance and map out the process. It was quite complex with a few hundred steps and had to navigate the logic of understanding and making decisions based on over one hundred different kinds of policies. It took time to build in the logic, however, the bot is now correctly categorizing and naming 98% of these policies every single day and is getting smarter with each passing day.

Robocorp was also on hand to help throughout the development process. “Any time we had an issue, they were extremely responsive through our shared Slack channel. This is a huge value point for Robocorp as their developers are always available to help us. We submit an inquiry at night, and wake up in the morning to get an answer.” - Jamieson Fregeau, Co-Founder Quandri.

The entire project, from process documentation to development and implementation was completed in 6 weeks. After the bot was deployed, Cornerstone Insurance reached out to Quandri about a week later to get started on a digital worker  which Quandri is now almost being deployed

Quandri’s solution achieved initial cost savings of 47% on the process with projected savings of 60% per year after the first year (savings from development and ongoing maintenance costs). The process that took 6 hours per day to complete is now done in 1 hours. Every day, 300 to 400 policies are processed by this bot and with an 83% reduction in processing time, 120 hours are saved every month. 

There were also a number of long-term benefits. Cornerstone Insurance was able to repurpose almost one FTE to high-value work and they no longer needed to staff a mundane and repetitive job that was notoriously hard to staff. Because the process is now done when they show up to work in the morning the brokers can get back to customers much quicker than they could previously.

 In the quarter prior, 16,000 policies were processed, the majority of which are now being processed by the bot. 

 The most important metric for Cornerstone Insurance was whether the cost made sense and would this be cheaper than a person. In the end, it was about 50% of the cost savings.

Need help creating automations that will provide cost savings, increase efficiency and time to value? Contact Robocorp’s official partner Quandri and jumpstart your path to automation today!

Learn how Quandri used insurance automation and implemented RPA as a service to save time, limit costs and dedicate employee time to more important tasks.

Insurance Automation Case Study - Open Source RPA

How Quandri automated 100% of time-consuming repetitive work of daily processing thousands of insurance policies while saving costs and freeing up FTE for valuable work

RPA Resources

Learn about the many uses of automation and the technology behind it with original content from Robocorp.