Custom SMTP server
Control Room uses its own server to send outgoing emails.
This may however not fit your use case if you have a policy in place that prevents specific incoming emails from being received within your organization, or want to have your emails coming from a different domain for any other reason.
In such case, you may want to configure your own SMTP server.
How to configure your own SMTP server for outgoing emails
Navigate to the settings page of your organization as visible in the screenshot below
Click Configure your SMTP server as visible in the screenshot below
Fill in the details as visible in the screenshot below
An indicator will let you know whether or not we were able to establish a connection to your SMTP server
- Valid configuration: all good!
- Invalid configuration: make sure that the details you entered are correct
That's it: any new outgoing email will be sent using your own SMTP server!
Note that this configuration will apply to all workspaces within that organization.